Introduction
At SLV Comforts Lodge, we are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information
when you visit our website or stay with us.
By using our services, you agree to the collection and use of information in accordance
with this policy.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other details you provide when booking.
- Payment Information: Transaction details when you make a booking (we do not store payment card details).
- Usage Data: Information about how you interact with our website and services.
- Device Information: IP address, browser type, and operating system.
How We Use Your Information
We use the information we collect for the following purposes:
- To process bookings and manage reservations.
- To communicate with you regarding your stay, booking confirmations, and updates.
- To improve our services and guest experience.
- To send promotional offers and updates (only with your consent).
- To comply with legal obligations and protect our rights.
Information Sharing
We do not sell, trade, or rent your personal information to third parties.
We may share your information only in the following circumstances:
- With service providers who assist us in operating our business (e.g., payment processors).
- To comply with legal requirements or respond to lawful requests.
- To protect our rights, property, and safety.
Data Security
We implement appropriate technical and organizational measures to protect
your personal information against unauthorized access, alteration, disclosure, or destruction.
While we strive to protect your information, no method of transmission over the internet
is 100% secure. We cannot guarantee absolute security, but we are committed to safeguarding
your privacy to the best of our abilities.
Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the data we hold about you.
- Correction: You can request corrections to inaccurate information.
- Deletion: You can request deletion of your personal data (subject to legal obligations).
- Opt-out: You can unsubscribe from promotional communications at any time.
To exercise any of these rights, please contact us at the details provided below.
Cookies
Our website may use cookies to enhance your browsing experience.
Cookies are small files stored on your device that help us understand how you interact
with our site.
You can choose to disable cookies in your browser settings, but this may
affect some functionality of our website.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy,
please feel free to reach out to us:
- Address: Housing Board, KM Rd, Chikkamagaluru, Karnataka 577101
- Phone: 8431311914
- Email: info@slvcomforts.in
We value your trust and are committed to protecting your privacy.
Thank you for choosing SLV Comforts Lodge.